Pricing
Pricing
Pricing
Pricing

HOW CAN WE HELP?

I AM LOOKING FOR THE FOLLOWING SERVICES:

 

INBOUND CALL SERVICE

YOUR BRAND + YOUR CLIENT = OUR PRIORITY

INBOUND SERVICES

 



Inbound services are provided so that callers and customers have direct access to the assistance they need through our call center instead of contacting our client’s directly. Kanekt 365 provides a variety of inbound services for our client’s to ensure their customers have the best possible care and overall experience possible, no matter their needs, inquiries or issues. Here is a closer look at some of the inbound services available through Kanekt 365.

1

CUSTOMER SERVICE

2

TIERED TECH SUPPORT

3

LEAD QUALIFICATION

4

ORDER PROCESSING

5

DIRECT RESPONSE

6

APPOINTMENT SETTING

7

AFTER HOUR SUPPORT

8

HELP DESK SERVICES

9

ANSWERING SERIVCE

 

OUTBOUND CALL SERVICE

TURNING PROSPECTS INTO CLIENTS

1

LEAD GENERATION

2

APPOINTMENT SETTING

3

EVENT REGISTRATION

4

TELE-SALES

5

MARKETING RESEARCH

6

SURVEY AND FEEDBACK

7

CUSTOMER RETENTION

8

DATABASE SCRUBBING

9

CUSTOMIZED SERVICES

OUTBOUND SERVICES

With Kanekt 365’s outbound services, our clients are able to expand their customer base beyond their expectations without having to worry about additional hiring or being concerned with staying organized. Our expertly trained representatives use the latest technology to provide a wide variety of outbound services from product sales to data collection. From making cold calls to following up on promising leads, our sales and telemarketing teams are prepared to go above and beyond to initiate new customer relationships for our clients.

OUTBOUND SERVICES

With Kanekt 365’s outbound services, our clients are able to expand their customer base beyond their expectations without having to worry about additional hiring or being concerned with staying organized. Our expertly trained representatives use the latest technology to provide a wide variety of outbound services from product sales to data collection. From making cold calls to following up on promising leads, our sales and telemarketing teams are prepared to go above and beyond to initiate new customer relationships for our clients.

LEAD GENERATION



Through this service, our representatives directly contact callers that have shown interest in our clients or the products they carry. In addition to answering their questions, we also gather information on each caller to see if they have the potential to become a regular customer for our clients before connecting them to the business directly.

APPOINTMENT SETTING & RESERVATION SERVICES



After generating promising leads, our team calls potential customers to schedule direct phone calls or on-location appointments to connect them with our clients. Only leads that meet our qualifications for potential customers are contacted through this service so our clients never have to worry about wasting their time.

EVENT REGISTRATION

This service is designed to reach out to our clients’ newly generated leads and existing customers whenever the company is holding a marketing event, sales presentation or just looking to meet potential customers in-person to demonstrate how their products or services are the right decision for their business.

TELE-SALES

Tele-sales allow our clients to expand their customer base and overall sales as our representatives work in teams to contact both existing and potential customers to sell their products or services directly over the phone.

MARKETING RESEARCH

Gathering information about each caller and potential customer helps our clients see what it is about their company and products that catches attention from their potential customer base. With this information, our clients and our representatives are able to work together to increase sales by designing better sales pitches or better focusing their advertising to target potential customers searching for their products.

SURVEY AND FEEDBACK

Caller reviews, concerns and praises are critical tools when it comes to helping companies increase their sales and expand their customer base. Through surveys and questionnaires, our representatives gather this valuable information over the phone and send it back to our clients.

CUSTOMER RETENTION

Customer retention refers to the ability of a company or product to retain its customers over some specified period. High customer retention means customers of the product or business tend to return to, continue to buy or in some other way not defect to another product or business, or to non-use entirely.

HELP DESK SERVICES

Database scrubbing is the process of sifting through caller information to ensure that our clients are only receiving useful information and only being connected with legitimate customers. This service includes removing dead phone numbers from call lists and completing or erasing incomplete caller profiles so valuable time is never wasted.

CUSTOMER SERVICE

A customer's impression of your business is defined by their interaction with our representatives. That is why our goal is to represent our clients with the utmost. We provide an exceptional and seamless customer experience for your business. With comprehensive knowledge of your products/services, our professional Call Agents ensure the highest level of service that your customers expect and deserve.

 

Live Chat Support

Increase Sales - Capture Leads - Reduce Cost

Your Website Never Closes

In today's business environment Customer service is key. People are trying to access information at all times of the day and night.

Utilize our Live Chat Support 24 hours a day, 7 days a week, 365 days a year To guarantee your clients have a great experience on your website and purchase from your company instead of the competitor.

1

24/7/365 WEB SUPPORT

2

REDUCE PAY PER CLICK COST

3

ENGAGE YOUR TRAFFIC

4

DAILY REPORTING

5

CUSTOMIZED SCRIPTING

6

EASY INSTALLATION

Advantages of Working with Kanekt 365

Kanekt 365 is an up and coming call center company built on using the latest technology, programs and training to ensure each service we provide gives our clients their absolute best opportunity to reach previously unattainable customers. In addition to our variety of services and options, our clients also get to experience all of the benefits that come with a partnership with Kanekt 365.

24 Hour Support: Never be limited by business hours or time zones again. Our representatives are available any time of day for anything from basic questions and technical support to lead generation and tele-sales.

Multi-Channel Support: Many of our clients have potential customer bases that haven’t been tapped because of limited communication options. With our multi-channel support services, clients and their potential customers can reach our call center any time of day not only through phone and email, but also through social media, text messaging and live chats!

Multi-Language: Kanekt 365 is dedicated to helping our clients and their companies reach their full potential across the globe. Our multi-language support option means that our clients can build relationships with international and domestic customers without the limitation of language barriers.

Scalability: We have clients of all shapes and sizes! With this service, our clients are able to change the number of callers at any time so their team of representatives grows and shrinks when business does.

Personalized: Every company is unique, so we strive to give each client an individualized experience. All products and services are available depending on where each company is looking to grow, be it by department or company-wide.

Quality Training: Our representatives are trained in the most proven and efficient sales and customer service methods to ensure that our clients receive only the best leads and most loyal customers.

Daily Reporting: Our clients are able to keep track of their growth and progress with detailed reports sent out at the end of business day. These reports include new qualified leads, sales numbers and a rundown of any newly scheduled appointments.

Experience Our clients are able to keep track of their growth and progress with detailed reports sent out at the end of business day. These reports include new qualified leads, sales numbers and a rundown of any newly scheduled appointments.

Cutting Edge Technology: Keeping up in a technical world is crucial if companies want to succeed. That’s why our services are run on the most up-to-date programs and technology on the market.

Information Security: Protecting our clients and their customers is the most important service we provide. From the most proven security storage to the strict caller security protocols, all information gathered by our telephone or virtual representatives is kept safe and secured.

Pricing

Professional

1-4

Call Agents

$ 499

Per Agent/Per Month
  • 40 Hours Per Week
  • $12.48
  • Per Hour
  • Setup Included
  • Training Included
  • Predictive Dialer Included
  • Daily Report Included
  • Call Script Included
  • 8 Week Minimum
  • Jamaica/El Salvador/Philippines
  • US Call Center Agent $1,200 PA/PW
  • US Call Agent $30 Per Hour
  • All Prices Subject to change
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Business

5-9

Call Agents

$ 459

Per Agent/Per Month
  • 40 Hours Per Week
  • $11.48
  • Per Hour
  • Setup Included
  • Training Included
  • Predictive Dialer Included
  • Daily Report Included
  • Call Script Included
  • 8 Week Minimum
  • Jamaica/El Salvador/Philippines
  • US Call Center Agent $1,160 PA/PW
  • US Call Agent $29 Per Hour
  • All Prices Subject to change
SIGN UP
Enterprise

10+

Call Agents

$ 419

Per Agent/Per Month
  • 40 Hours Per Week
  • $10.48
  • Per Hour
  • Setup Included
  • Training Included
  • Predictive Dialer
  • Daily Report Included
  • Call Script Included
  • 8 Week Minimum
  • Jamaica/El Salvador/Philippines
  • US Call Center Agent $1,220 PA/PW
  • US Call Agent $28 Per Hour
  • All Prices Subject to change
SIGN UP

About Us

This is Our Story

Finding the right call center to help grow your brand and connect with your customers doesn’t have to be painful. Kanekt 365 is a business consulting firm that specializes in call center services. We represent many call centers from around the world and help them to market, sell and bill their services to businesses in the United States. That being said; we are not a call center ourselves, but due to our strategic partnerships with these call centers, we are able to provide your company with many cost-effective solutions. Our call center partners provide a variety of inbound and outbound services from Lead Generation and Appointment Setting to Customer Service and Tech support, just to name a few. Our providers offer unique services, run on the latest technology and are tailored for each client to fit their individual needs and help them build a strong and lasting relationship with their customers.

THE KANEKT 365 DIFFERENCE

Your Brand + Your Client = Our Priority

With our commitment to excellence, flexibility, and integrity, we aim to

Protect the brand names of our valued clients through  outstanding service

and by doing so expand their business to 

ensure growth and profitability. 

 

Our
Mission Vision & Promises

VALUE
 PROPOSITION

Many companies are missing out on building valuable customer relationships because they aren’t able to reach out to potential customers directly. For these companies, one of the most beneficial reasons to work with a call center is that they can provide useful tools and programs that are able to reach this untapped pool of potential. Call centers act as a gateway between companies and customers by contacting qualified leads on behalf of our clients to connect them with customers we believe are the most likely to become consistent business for their companies.



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Services Can Improve
Productivity in your
Business

 

 

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