about Us

About Us

This Is Our Story

 

Finding the right call center to help grow your brand and connect with your customers doesn’t have to be painful. Kanekt 365 is a business consulting firm that specializes in call center services. We represent many call centers from around the world and help them to market, sell and bill their services to businesses in the United States. That being said; we are not a call center ourselves, but due to our strategic partnerships with these call centers, we are able to provide your company with many cost-effective solutions. Our call center partners provide a variety of inbound and outbound services from Lead Generation and Appointment Setting to Customer Service and Tech support, just to name a few. Our providers offer unique services, run on the latest technology and are tailored for each client to fit their individual needs and help them build a strong and lasting relationship with their customers.

Kanekt 365 shines above our competitors because we understand that we only succeed when our clients succeed. That is why we promise to deliver outstanding services with reliability, integrity and the freedom to change what services are purchased based on each client’s needs, through our network of call center partners. We strive to help our clients stay profitable and thriving in a tumultuous business world by providing them with customer relationship management services that increase their efficiency and organization without wasting precious time and money.

At Kanekt 365, customer service is not only our product, it’s our mission. We strive to always be the best, so our clients can always provide their customers with services they can rely on, no matter how extensive their needs. This means that our clients have access to the most cutting-edge call center technology and programs on the market at consistently competitive prices. Our 24-hour support services, ensures that both our clients and their customers, are able to get help at any time, through multiple communication channels, including live chat support, email, social media and texting, in any language and any scale.

Kanekt 365 is dedicated to security, quality, customer satisfaction and brand protection. Contact us today and learn how our personalized services can help your business reach its full potential by building lasting and valued connections with your customer base.

The Kanekt 365 Difference

Your Brand + Your Client = Our Priority

 With our commitment to excellence, flexibility, and integrity, we aim to
Protect the brand names of our valued clients through outstanding service
and by doing so, expand their business to ensure growth and profitability.

Vision:

We will deliver the best in class call center services, creating the ultimate customer experience, Through our network of call center partners.

Mission:

To Build Customer Trust and Value by Providing A Quality Experience The First Time, Every Time.

By doing so; we are able to provide our clients with quality customer relationship management services, designed to answer the corporate needs for organizational efficiency, productivity, growth and profitability.

Our Promise:

To deliver real value and solutions – giving our clients a true
competitive edge, anytime, anywhere, in any language.

VALUE PROPOSITION

Many companies are missing out on building valuable customer relationships because they aren’t able to reach out to potential customers directly. For these companies, one of the most beneficial reasons to work with a call center is that they can provide useful tools and programs that are able to reach this untapped pool of potential. Call centers act as a gateway between companies and customers by contacting qualified leads on behalf of our clients to connect them with customers we believe are the most likely to become consistent business for their companies.

Kanekt 365 is a business consulting firm that specializes in call center services. Through our network of full-service call center providers located around the world, we are dedicated to creating a customer experience like no other for both our clients and their callers. We help our clients reach new heights by discovering new marketing opportunities, qualifying callers to find the most promising leads and following those leads to provide the type of customer service that makes repeat customers out of first-time callers.

Our mission is to provide exceptional customer service with each call that we process, finding solutions and making connections on the first call, every call. We are driven by building customer trust and helping our clients become more organized, productive and profitable than they ever imagined. Through our network of international call centers; we achieve this by giving them a competitive edge in their markets with proven customer relationship management services that build lasting connections between them and their target audience.

Our call center solutions are best suited for companies looking to expand their customer base. Our range of both inbound and outbound services puts us well above the competition. Some of the most exciting services we provide are:

  • Lead Generation & Qualification

  • Appointment & Reservation Setting

  • Technical Support

  • Order Processing

  • Marketing Research & Survey’s

Our services are tailored to meet each client’s needs and our representatives are well-trained to help them reach their target audience and increase their sales. For companies looking to enjoy new customer relationships built from quality leads, our call center is available 24 hours a day, across multiple channels and in multiple languages to ensure no call is ever missed.

With Kanekt 365, our clients can rest easy knowing that their information and their client’s information is always safe and protected. Our call center partners use the most up to date and cutting-edge technology, from rigorous security protocols to secure information storage programs. Each of their representatives receives the highest quality training in their department so that callers and clients have an efficient and enjoyable experience every time they call.

Let’s get started today!


How Can We Help?

Let's DEVELOP A STRATEGY TO GROW YOUR BUSINESS
AND PROVIDE YOUR CUSTOMERS THE SERVICE THEY DESERVE