You Take Care of Your Customers, We Take Care of You
The hospitality industry is arguably the most active with their customer base, providing Customer Service and Reservation Services for companies from Hotels to Airlines to Restaurants to Spa’s to Time Shares and Cruise Ships. Competition is stiff in hospitality and managing customer relations can be overwhelming without the right partner. Kanekt 365 has built our company by helping airlines, cruise lines, restaurants, hotels and spas reach their full potential. We are dedicated to providing our partners with the tools and services they need to outshine the competition, gain customer loyalty and keep the coming back for more
What Sets Kanekt 365 Apart?
● Lower Costs: Our clients never have to sacrifice quality to save money. Kanekt 365 call center professionals are highly trained, qualified and passionate about providing exceptional customer service at competitive prices.
● Scalability: From start-ups ready to go national to international companies ready to globalize, our representatives will customize each service to meet demands as business grows and reduces for each company we partner with.
● Cutting Edge Technology: From top of the line phone systems to multi-channel support options, our partners are benefiting from our services and becoming leaders in their industries. We pride ourselves on staying up-to-date with the most advanced hardware and programs your company always has an edge over the competition.
● Individualized Support:Don’t get billed for services your company doesn’t need. At Kanekt 365, we appreciate that every company is unique. That’s why our representatives are trained to create customized services packages based on each client’s individual needs.
Break Your Barriers, Not Your Budget with Kanekt 365 Call Center Services
● Live Chat Support: Build customer loyalty by providing instant and exceptional customer service 24 hours a day, 7 days a week
● Reservation Setting: Never miss a call or forget an appointment as our representatives organize take reservations, send out reminders and handle overall customer service
● Lead Generation:Our customer service team filters qualified leads from empty ones and directly respond to potential customers brought in through commercials, print ads and radio promotions
● Help Desk Services:Keep your customers happy with immediately responses and resolutions to any issues they may have with reservations, products, policies or customer service
Hospitality Industry Call center Support
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Our services that help the hospitality industry
- Loyalty program management
- Customer Retention and relations
- Promotion of product and services
- Inquiry maintain and handling
- 24x7 Email and live Chat Support
- Invoicing and Billing service Support
- Refunds and complaints Processing
- Cost Reduction Up to 70%
- Multilingual Agents in various Language
- Social Media Customer Service
- Interactive Voice Response Services
- Modern Call Center Software Solutions
- Exchanges / Schedule Changes
- Reservations and Sales
Need a hospitality call center?
If you are looking for an outsource call center in the hospitality travel industry and, we will provide you experienced and high-quality call center services that fit best with your requirements and Kanekt 365 has helped companies that include:
- Travel Agency
- Rental Company
- Online Booking
Our call center support can maintain more than just, customer service, loyalty programs, and reservations. Kanekt offers Hospitality Call Center Solutions on small to mid-sized reservations systems and our modern call center services software is designed to provide telemarketing services and online communication applications for sales and service. Kanekt 365 gives the best hospitality call centers for you. It has strengths and known as experienced hospitality call centers.