Archives: Team

Hi I am Jeff Morin

Since 1995, Jeff Morin has owned and operated six different businesses within the food service industry. As an entrepreneur, Jeff learned early on to do what you do best and outsource the rest; by doing so, you can grow your business faster and do so more efficiently.

Jeff Morin

President

MEET JEFF

In 1997, Jeff discovered Business Process Outsourcing (BPO), specifically HR Outsourcing. He could not believe how much time and money he could save by utilizing these services. Furthermore, the peace of mind that he received knowing that HR professionals were handling all of his State and Federal Compliance issues, Risk management, HR Legal, Benefits, and Payroll were an added benefit. Several years later, Jeff started utilizing international phone answering systems and call centers for improved sales and customer service. He began referring numerous business owners in the food service industry to try automation; Jeff realized that small and mid-sized companies (15 employees to 5,000 employees) could use these services but most did not know they existed. He has been in the BPO business ever since. He is excited to have recently added AI phone ordering services too.

Hi I am Modood Ahmed

Modood Ahmed has over 16 years of experience in the Business Process Outsourcing/Management industry. He is the classic example of someone who started from the grass root level and worked his way to the top, currently running one of the most progressive BPOs in Pakistan.

Modood Ahmed

CEO

MEET MODOOD

His is a success story to derive inspiration from for anyone trying to find their feet in the customer service industry. He has previously held various leadership roles, working for a few of the biggest names in the business outsourcing industry, including The Resource Group (TRG), IBEX Global, and o-Desk. In addition to BPO, Modood has worked within the food service industry including business process engineering, capacity building, operational management, and strategic business development. In his role as the CEO of Kanekt 365’s overseas operations (DBA Tribe Consulting). Modood is responsible for providing AI phone answering systems and strategic direction to the company. He prioritizes business imperatives and manages global operations. Modood completed his Bachelor of Science in Information Technology from COMSATS in 2006.

Hi I am Tahir Rasheed

With almost a decade of diverse industry experience under his belt, Tahir brought Kanekt 365 a wealth of food service industry knowledge and a unique skill set that proved to be vital in getting Kanekt 365’s overseas operations off the ground.

Tahir Rasheed

MANAGING DIRECTOR

MEET TAHIR

As one of the founding members, Tahir has taken up multiple roles within the organization over the years. In his current capacity as the Managing Director (MD), he is primarily responsible for SWOT analysis for new campaigns and devising the Project Launch Process (PLP) especially with the newest AI phone answering systems. With a strong business acumen spanning multiple industry verticals, he is also responsible for identifying new market opportunities (like AI), prospecting for potential partners, negotiating business terms, completing the contract process, and required due diligence. Mr. Rasheed’s career included working as a quality assurance supervisor at Neuron Technologies and as an HR Manager at Incall International LLC and o-Desk. Tahir received his bachelor’s degree in Economics from Punjab University in 2008.

Hi I am Abdul Muquite

With over 8 years of experience in the field of BPO, Abdul Muquite is an experienced and result-driven analyst with a proven track record of providing technical guidance and supervising information systems and communications networks within the food service industry.

Abdul Muquite

CHIEF INFORMATION OFFICER

MEET ABDUL

Currently, he is responsible for planning, establishing, and handling the network infrastructure for local and wide area connectivity. He is also involved in vendor contract negotiations for all new equipment and software purchases. Mr. Muquite manages the day-to-day operations of the IT department, which includes directing the AI phone answering systems. He manages the IT staff that support administrative computing, networking, and other information technology-related functions.

Hi I am Drew Morin

After graduating from the University of Maine in 2017 with a B.S in Business Administration and a concentration in Information Systems, Drew joined Kanekt 365’s sales team.

Drew Morin

DIRECTOR OF BUSINESS DEVELOPMENT

MEET DREW

Since a young age, Drew has been exposed to the value proposition and advantages using BPO within the food service industry. Through interning in his father’s different BPO businesses. Drew has incorporated these business strategies into his day-to-day activities. With over eight years of experience working with teams to develop, monitor, and execute diverse business campaigns, Drew is a result-driven performer. Drew has worked with clients in various industries and headed many successful campaigns, including the addition of an AI phone answering system.