Kanekt 365: Delivering Outstanding Customer Service for Transportation Companies
The transportation industry is constantly evolving and keeping up can be overwhelming without the right partner. Kanekt 365 has built our company by helping our clients reach their full potential. We are dedicated to providing transportation and logistics companies with the tools and services they need to keep their customers coming back
What Sets Kanekt 365 Apart?
● Lower Costs: Our clients never have to sacrifice quality to save money. Kanekt 365 call center professionals are highly trained, qualified and passionate about providing exceptional customer service at competitive prices.
● Scalability: From start-ups ready to go national to international companies ready to globalize, our representatives will customize each service to meet demands as business grows and reduces for each company we partner with.
● Cutting Edge Technology: From top of the line phone systems to multi-channel support options, our partners are benefiting from our services and becoming leaders in their industries. We pride ourselves on staying up-to-date with the most advanced hardware and programs your company always has an edge over the competition.
● Individualized Support:Don’t get billed for services your company doesn’t need. At Kanekt 365, we appreciate that every company is unique. That’s why our representatives are trained to create customized services packages based on each client’s individual needs.
Break Your Barriers, Not Your Budget with Kanekt 365 Call Center Services
● Live Chat Support: Build customer loyalty by providing instant and exceptional customer service 24 hours a day, 7 days a week
● Reservation Setting: Never miss a call or forget an appointment as our representatives organize take reservations, send out reminders and handle overall customer service
● Lead Generation:Increase efficiency by never wasting time on window shoppers. Our customer service team will filter out qualified leads from empty ones and directly respond to potential customers brought in through commercials, print ads and radio promotions
● Dispatch Services:Our dispatchers are well-trained in each client’s individual needs, each call is scripted to ensure consistency and dispatches can be delivered through a variety of channels including phone, text and email