Call Center Services for the Pizza Industry

Competition in the Pizza Industry is Fierce!

 

With so many restaurants to choose from, providing a consistent and dependable customer service experience, is vital for continued success and growth in the Pizza Industry. 

Quality Customer Service is extremely difficult to come by in the Pizza Industry. If your phone lines are busy or your employees do not provide an amazing customer experience, your customers will Call your Competition, Decreasing your sales. 

In addition; with Minimum Wage Increasing and Employee Turnover Greater than 100%... It is impossible to find good help and even harder to keep them.  You are constantly Recruiting, Hiring, Training and Managing an ever-changing staff.

Stop the Insanity!!!  We reduce the amount of time that you have to recruit, hire, train and manage dependable front-end staff.  But best of all… You never have to worry about missing an order, we guarantee that every call will be answered in a timely and professional manner.

The Upsell

 

Our call Agents are trained to upsell on every single phone call – Increasing your daily sales!Your calls are taken in a professional office setting by friendly call center agents, using a consistent call script.  By upselling on 100% of the calls, you can increase sales dramatically.  In fact, the upsells will more than pay for our service and provide your customers with the level of service they deserve and expect.

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HOW IT WORKS

Easy as 1-2-3

STEP 1

Phone call is forwarded to our Professional Call agents and handled in a Friendly and polite Manner every time!

STEP 2

 Call Agent Takes Order, Confirms Order and tries to upsell on every single order!

STEP 3

Call Agents enters the order into your Online Ordering System or POS System  Order then prints in your kitchen

STEP 4

Order is Delivered by Your Delivery People

Featured In the Press

Click logo to view press release on the specific site 

BENEFITS OF OUR ORDER TAKING SERVICE

Increased Sales!

Upselling Perfected 

  • Our Professional Call Agents are Trained to Upsell on Every Call
  • Instant ROI – Our Program Actually Pays for Itself

Increase Productivity 

Never Take Another Phone Call Again

  • Decrease Headaches and Constant Interruptions from Phone Calls
  • Orders Processed Through Your Website & Printed In Your Kitchen 
  • Your Employees Focus on Putting Out a Superior Product, Fast, Every Time

 Improved Customer Satisfaction 

Calls Taken in a Professional Office Setting 

  • Dependable and Consistent Customer Experience on Every Call
  • Call Agents Closely Supervised and Incentivized to Increase Sales

Reduce Employee Turnover 

 Less Stressed Employees = Happier Workplace = More Efficient Workplace

  • Reduce Time Spent on Recruiting, Hiring, Training and Managing Front End Staff – We do it all – No Additional Costs! 
  • Decrease Labor Cost – in some cases reduce payroll altogether
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PRICING

Kanekt

Calls Per
Day

Calls Per
Week

Weekly
Rate

Under 100

1-3
Call Agents
+ Overflow

1 - 149
150 - 249
250 - 349
350 - 449
450 - 549
550 - 699

$135
$225
$320
$410
$500
$630

100 - 250

4-5
Call Agents
+ Overflow

700 - 849
850 - 999
1000 - 1149
1150 - 1299
1300 - 1449
1450 - 1599
1600 - 1749

$770.00
$899.10
$1040.00
$1170.00
$1300.00
$1440.00
$1580.00

250 +

6 Agents
+ Overflow

1750 - 1899
1900 - 2049
2050 - 2199
2200 - 2349
2350 - 2499
2500 - 2649

$1,710
$1,850
$1,980
$2,120
$2,250
$2,390

Price Includes

• Team of Professional Call Agents
• No Additional Costs
• No Set Up Fees
• Recruiting, Hiring and Training Included
• Management & Quality Assurance Included
• All Calls Recorded
•Weekly Reports Available Through Client Portal to
• Only Billed for Calls That Request a New Order*
• IVR-—included if desired
Example of 699 Calls Per Week
3 Dedicated Agents
Plus Unlimited Overflow
No Miss calls
$630 Per Week

By The Hour
Only $2.50
Based on 3 Dedicated Call Agents & Overflow
Cheapest Employee Ever!

By The Minute
Only 30¢ per minute
Based on 3 Minute Average Call

By The Call
Only 90¢ Per Call
Only Charged for Orders*

Our Program Pays For Itself
Labor Savings 45 hours = $500
Average of 30 Missed calls Per Week = $750
UpSell $1.40 Per Ticket = $978.6
Total of $2,228.60 Minus Our Cost $630 = $1,598.60

Additional Bonuses of Our Service
Make Time Decrease on average of 40 Seconds
Happy Employees = Less Turnover
Better Customer Service = Repeat Business

* Any Calls Requesting a New Order
** Prices Subject to Change

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