Call Center Services for the Pizza Industry

Competition in the Pizza Industry is Fierce!

 

With so many restaurants to choose from, providing a consistent and dependable customer service experience, is vital for continued success and growth in the Pizza Industry. 

Quality Customer Service is extremely difficult to come by in the Pizza Industry. If your phone lines are busy or your employees do not provide an amazing customer experience, your customers will Call your Competition, Decreasing your sales. 

In addition; with Minimum Wage Increasing and Employee Turnover Greater than 100%... It is impossible to find good help and even harder to keep them.  You are constantly Recruiting, Hiring, Training and Managing an ever-changing staff.

Stop the Insanity!!!  We reduce the amount of time that you have to recruit, hire, train and manage dependable front-end staff.  But best of all… You never have to worry about missing an order, we guarantee that every call will be answered in a timely and professional manner.

The Upsell

 

Our call Agents are trained to upsell on every single phone call – Increasing your daily sales!Your calls are taken in a professional office setting by friendly call center agents, using a consistent call script.  By upselling on 100% of the calls, you can increase sales dramatically.  In fact, the upsells will more than pay for our service and provide your customers with the level of service they deserve and expect.

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CALL CENTER SERVICES

For The Pizza Industry 


How Does It Work

Featured In the Press

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What Our Customers are Saying

Benefits of our Program

Order Taking Service

Increased Total Transactions

  • Unlimited Phone Lines
  • Guests No Longer Have to Wait on Hold
  • No More Missed Calls Due to:
      • Employees Being Too Busy
      • Phone Lines Being Busy
      • Forgetting a Customer on Hold
      • Employees Not Answering Calls Close to Close so They can Get Out on Time 

Increase Employee Productivity

  • Call Agents Trained to Upsell on EVERY Order
  • Increasing Every Location’s Average Ticket
  • Call Agents Incentivized to Increase Sales

Improve Customer Satisfaction

  • World Class Service
  • Calls Taken in Quite Professional Office Setting
  • Consistent Call Script
  • Dependable Customer Experience
  • Friendly & Professional Call Agents

Increase Average Ticket

  • Reduce Turnover
  • Happier Managers
  • One Less Station to Manage
  • Ability to Maintain and Improve Service Metrics

Reduced Labor Costs

  • Reduce Labor Costs Exponentially
  • Reduce Recruiting, Hiring, & Training
  • Flat Rate - NO FICA, FUTA, SUTA , Worker’s Comp or other payroll costs
  • With Minimum Wage Increasing:
  • Cut 12-50+ Hours Per Week 
  • Depending on Call Volume

An Order taking Answering Services And Pizza Call Center Services

Kanekt 365 call center provides qualityservices & support to customers for the pizza industry.Kanekt 365 call center for the pizza industry is designed with modern call center technology to handle calls and meet the communication needs of the customers. We are offering many services to businesses making their operation much easier. Inbound call service is one of those and any company needs to invest in it. The answering service for the pizza industry is mostly used in answering phone calls and taking messages & orders delivery. Many customers and callers feel uncomfortable speaking to an automated machine. Another feature included in the answering services for the pizza call center is live chat support. Most customers are visiting the website of handling live support for customer’s pizza call center service.



Automated Order Taking & Delivery For the Pizza Industry

An answering service is also ideal for taking orders for pizza to be delivered to your home. Customers can contact directly to agents who are responsible for processing your order for pizza delivery. Ordering online would take a shorter time as compared to speaking directly to a person The Answering service allows you to provide your specific order. An answering service or pizza call center easily monitor the sales for the pizza industry. The answering service serves as a hub for technical support. Representatives from the call center service provider are well-trained to fulfill your business requirements. They can help customers even out of the regular operating hours for your pizza call center service or pizza answering service or order-taking pizza service.

  

Order taking service imveproves customer relationships

Kanekt 365 call center services in pizza  delivery are the benefits of a pizza answering service. They like hiring a call center service agent to do the order taking services in Pizza Industry. It minimizes the tasks of the managers and the waiters and needs not to bother about the customers calling in for orders – instead, they could be more be productive and successful in doing other things.


The truth is that if your customers increase in a good number, it would be difficult to receive calls and it would disappoint the customers. That is why to manage customer orders and ensure quality service, it is best to use order taking services. Choose a provider whose representatives can render the job efficiently and professionally. This way, customers will feel well-taken care of and valued.Hiring call center representatives for call center answering services gives customers more flexible options in the pizza industry. At the same time, businesses can also expand their offerings. They can also offer variations of products and services. It is the best way of enhancing customer relations by organizing the processes of order taking and handling calls from customers

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The benefits of order taking answering services in the pizza industry

Call center service in the pizza industry is one of the main factors in how a business can become successful. To make customers satisfied and stay ahead of the competitors, it is vital to make sure that the order taking process is being done efficiently and professionally. By getting such services, the overhead costs are reduced. The restaurant Choosing the perfect call center for the pizza industry order taking service to provide the support and services, the business can enjoy the benefits.Constant availability Hiring staff to handle the support line 24/7 needs a good amount of financial resources. Most customers are placing orders anytime– or even late at night. It is needed to take advantage of Kanekt 365 for call center services for the pizza industry.


A reduced overhead

The in-house staff could not guarantee to take all the calls and orders for your restaurant and pizza especially if they come all at a time. This would mean a loss of your business sales and reduce revenue. To reduce the overhead cost and promote customer service in the pizza industry.


Proficient and experienced support. Hiring experienced and professional representatives can exceed your expectations. There are a lot of call centers in the restaurant and pizza industry and it is not difficult to find skilled workers who can do the job effectively. Taking orders for delivery is not the same as taking messages. It requires much product knowledge, skills, and efficiency. It’s important to get the right details from customers and also important to provide the most needed details to customers. Otherwise, giving an unpleasant answering service would mean loss of opportunities and the good reputation of the company,Money, customers, 


Look for options online.  There are so many call centers in the world providing order taking services. You can visit their kanekt65.com to know more about the services and you can get through live support. You should not think about any call charges because they usually offer a toll-free number. However, before getting answering services, make sure you know the terms and conditions with other important details.To avoid the inconvenience, the best thing to do is to outsource order taking services to a third party like Kanekt 365 call center services. This firm offers inbound and outbound call center services for the restaurant industry and the pizza industry and pizza order taking delivery. The cost of outsourcing such service is expensive, it is going to be cheaper in the long run. We make sure all incoming calls are properly handled and answered.

What Our Customers are Saying

Campaign Manager

Makes sure all operations run smoothly 


Campaign Supervisor 

Your Main Point of Contact 

Coach Mentor 

Handles program start to finish

 Provides Productivity reports

Quality Assurance Specialist 

Ensures Consistency & Measures: 

 Quality and Validation 

 Number of Calls 

 Average Length of Call Time

Training Specialist

Replicates training

Supports campaign

supervisor

Works directly with call agents

POS Integration Required

We Aim To Be An Extension Of Your Staff

Call Us or Email To:

•Change Specials
•Holiday Hours
•Ask us to push special requests

Customer Complaints

•We take every complaint very seriously and you must contact us in order for us to fix them.
•You would handle a complaint the same way you would as with reprimanding an internal employee.
•We will pull the recording from our database, e-mail it to you, and review it as a team
•90% of customer complaints are false accusations and a customer is looking for a loophole to a free/reduced meal.
•However, we are human and make mistakes.
•If we make an error we will be sure to correct them so they do not happen again.
•Pull the Agent
•Re-train the Agent
•The Agent Receives a Strike


Clients Choose us !

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Let's Get Started!


628-203-5308

1 Bridge Street Suite 302 Plymouth NH 03264

https://www.kanekt365.com/pizza

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Jeffrey S Morin 

Kanekt 365

 Jeff@Kanekt365.com


Thank You For 

Your Time

We look forward to a wonderful partnership

Sign Up Today www.kanekt365.com/pizza

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